What are my NDIS Rights & Responsibilities?

Participants in the NDIS have both rights and responsibilities. We have included here information from the NDIS website to ensure you know what is expected from you and the measures in place to protect your rights, as well as what is expected from you when receiving funding.

Your NDIS rights

You have the right to:
  • Choose who delivers your support and how they do this. Note, you do not have to use the one provider for all your support needs.
  • Not use a provider if you feel they may put their business interests ahead of your needs
  • Know about any perceived or actual conflict of interest a provider might have
  • Not feel pressured to buy services or supports you don’t want or need
  • Pay for support at a fair and reasonable rate. You should not be charged more than the amount listed in the NDIS price guide
  • Decide what personal information you give to a provider so that they can deliver support and services.

Your NDIS responsibilities

You are responsible for:
  • Ensuring support, services and products are directly related to your disability and in-line with your plan
  • These services or products are not covered or delivered by another service system or organisation (eg. Medicare or a private health insurer).
  • Keeping evidence of what you spend your NDIS funds on, which means recording invoices, receipts, pay slips, bank statements and the like.

NDIS Code of Conduct

The Code of Conduct protects your rights as a participant in the NDIS. The purpose of the Code of Conduct is to “Help providers and workers respect and uphold your right to safe and quality supports and services.”
The NDIS Code of Conduct applies to registered and unregistered NDIS providers, community partners, and providers delivering information and services for people over the age of 65.
Read more about the NDIS Code of Conduct for providers and workers.

Additional resources about NDIS rights & responsibilities

Here are some links to further information from the NSW State Government about the NDIS and your rights and responsibilities regarding funding.

If you want to find out more about the NDIS, explore our other pages or contact us. Together we can tailor a solution to meet your unique requirements.

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In the spirit of reconciliation, Care1 Disability Services Sydney acknowledges the Traditional Custodians of the country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders, past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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Care1 is a leading provider of highly trained and professional disability services care staff and nurses, as well as aged care staff to private clients throughout Sydney, NSW, Brisbane, Queensland and Canberra, ACT.