Nurse-Led Supported Independent
Living (SIL).

Clinically-informed support that bridges the gap between disability care and mainstream healthcare. We specialise in providing care to people with clinically complex support needs. We help to transition safely from hospital into a long-term home of their choice.

We are a registered NDIS SIL provider. We work in close partnership with specialised SDA housing providers to ensure you have the right home while we focus on delivering high-quality, 24/7 support.

  • Providing clinically complex care since 2006
  • 24/7 support
  • Registered NDIS provider
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Refer a Participant

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Stability You Can Rely On: Our Zero-Exit Commitment.

We specialise in the complexity that others walk away from. We have a 20-year legacy of never withdrawing services from a complex client. If we take on your care, we are with you for the long term.

  1. Clinical Triage: Detailed assessment by our Registered Nurses to map every clinical need.
  2. Stakeholder Alignment: We coordinate with your Hospital Team, OT, and Support Coordinator or Case Manager.
  3. The Buddy Phase: Our staff train alongside the ward nurses to master your specific routine.
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Supporting case managers
with what they do best

At Care1, we understand the challenges case managers and clinicians face when coordinating care for individuals with complex health needs. That’s why our specialised home-based care services have been designed to provide high-quality support for clients requiring ongoing clinical and personal care at home. So you can do what you do best, and we’ll take care of the rest.

Hear directly from our clients

In 1988, Greg Brown was severely injured during a robbery and left for dead on a railway platform, with only a 5% chance of survival. The brain injuries from the attack left him wheelchair-bound for the past 30 years. Despite the odds, Greg, now 51, is a passionate Roosters supporter and an active member of his Sydney community. His resilience, along with the dedicated support of his Care1 team, has enabled him to live a fulfilling life, with a quality of life that was once thought impossible.
Greg Brown
An acquired brain injury story
Janice Eldridge was a passionate motorcyclist who loved riding her Honda 750 Shadow. Before a tragic motorcycle accident in 2012 near Young, NSW, Janice ran the local pub in Murrumburrah and was deeply involved in her community, often helping disabled children. The accident left her with a severe brain injury, leaving her unable to walk or talk, but with the dedicated care of her support team and daughter, Alison, Janice continues to show her love and resilience, often expressing "I love you" to Alison.
Janice C.
Receiving care as a consequence of an acquired brain injury
My name is Trevor Clone. I have a disability that I sustained in a motorbike accident, where I broke every bone above my waist. That’s all healed up now, but I still have a brain injury. I’m unable to see out of my right eye, and the right side of my body is quite impaired. Care1 has been absolutely amazing. I would highly recommend them. Although I haven't used any other services, I’ve found Care1 to be incredibly professional and caring.
Trevor
Care1 client
In 1988, Greg Brown was severely injured during a robbery and left for dead on a railway platform, with only a 5% chance of survival. The brain injuries from the attack left him wheelchair-bound for the past 30 years. Despite the odds, Greg, now 51, is a passionate Roosters supporter and an active member of his Sydney community. His resilience, along with the dedicated support of his Care1 team, has enabled him to live a fulfilling life, with a quality of life that was once thought impossible.
Greg Brown
An acquired brain injury story
Janice Eldridge was a passionate motorcyclist who loved riding her Honda 750 Shadow. Before a tragic motorcycle accident in 2012 near Young, NSW, Janice ran the local pub in Murrumburrah and was deeply involved in her community, often helping disabled children. The accident left her with a severe brain injury, leaving her unable to walk or talk, but with the dedicated care of her support team and daughter, Alison, Janice continues to show her love and resilience, often expressing "I love you" to Alison.
Janice C.
Receiving care as a consequence of an acquired brain injury
My name is Trevor Clone. I have a disability that I sustained in a motorbike accident, where I broke every bone above my waist. That’s all healed up now, but I still have a brain injury. I’m unable to see out of my right eye, and the right side of my body is quite impaired. Care1 has been absolutely amazing. I would highly recommend them. Although I haven't used any other services, I’ve found Care1 to be incredibly professional and caring.
Trevor
Care1 client
Get in touch

What is Supported Independent Living (SIL)?

  •  Supported Independent Living (SIL) is the help you get in your home.
  • It helps you live more independently and do things for yourself.
  • You can live on your own, or with friends.
Read more

Frequently asked questions

Understanding care can be complex, but getting the right answers shouldn’t be. We’ve compiled some of the most common questions to guide you. If you don’t see what you’re looking for, reach out—we’re here to help!

What does the "Zero-Exit Commitment" mean?

This is our clinical guarantee that once Care1 accepts a complex participant into our service, we will never withdraw or “exit” that person. We own the clinical risk that others walk away from, ensuring lifelong stability for families and a protected professional reputation for referrers.

To ensure clinical continuity, we pay for our support workers to “buddy” with your hospital treating team (or current care team) before discharge. This allows our support and nursing staff to master your specific clinical routine and personal needs on the ward before starting solo shifts in your home.

Yes. We specialise in high-intensity, round-the-clock clinical support for participants with complex medical requirements, including those requiring ventilation, tracheostomy care, enteral feeding (PEG), and complex bowel or seizure management.

We use a specialised reporting system to provide 24-hour transparency. Our Registered Nurses review every incident to adjust care protocols as and when they arise.

Partner with us today!

Specialised Support, Every Step of the Way.

You aren’t just getting a support worker; you are getting a clinical ecosystem:

  • Registered Nurses (RNs): Provide the clinical sign-off, medication oversight, and staff training.

     

  • Dedicated Coordinators: Your single point of contact for rosters, logistics, and family communication.

     

  • Specialist Support Workers: Highly vetted professionals trained in high-intensity clinical routines (Ventilation, SCI, ABI).

Your 5-Step Journey from Hospital to Home.

A successful transition isn’t an event; it’s a process. We follow a rigorous roadmap to ensure safety:

Clinical Triage

Detailed assessment by our Registered Nurses to map every clinical need.

Stakeholder Alignment

We coordinate with your Hospital Team, OT, and Support Coordinator or Case Manager.

The Buddy Phase

Our staff train alongside the ward nurses to master your specific routine.

The Safe Handover

Direct clinical oversight during the move to ensure stability.

Ongoing Mastery

30, 60, and 90-day reviews to evolve your care as you regain independence.

Specialised Areas Of Care

For over 18 years, Care1 has been a trusted partner to icare and the NDIS in delivering compassionate & expert care. We help clients seamlessly transition from ‘hospital to home’, plus support those needing long-term and ongoing care. Our team of experienced registered nurses and care professionals is equipped to manage a wide range of complex care needs.
Ventilation and Airway Management
Care1’s skilled nursing and carer team delivers specialised support for clients requiring ventilator and airway management. Our experienced clinicians prio optimal respiratory function, collaborating closely with healthcare providers to ensure seamless care. Services include continuous monitoring and adjustment of vent tracheostomy care, and rapid response to any respiratory concerns.

Care1 offers professional assistance with enteral feeding, including Percutaneous Endoscopic Gastrostomy (PEG) and Nasogastric (NG) feeding. Their team ensures proper nutrition delivery, feeding tube maintenance, and adherence to prescribed dietary plans, promoting overall health and well-being.

Care1’s skilled nursing and carer team delivers respectful and dignified personal care. We provide clients with daily hygiene routines, grooming, dressing, an support to each individual’s needs, helping our clients maintain independence and quality of life.

Care1 offers specialised bowel care management for clients with complex care needs, including bowel programs, manual evacuation, and stoma care. Their team prioritises comfort, dignity, and overall well-being, ensuring effective and personalised care.

Care1’s trained professionals provide comprehensive diabetes management, including blood glucose monitoring, insulin administration, and dietary guidance. They work closely with healthcare teams to maintain stability and prevent complications.

Care1’s registered nurse and carers ensure safe and accurate medication administration, adhering to prescribed schedules and monitoring for side effects. They pro and caregivers, ensuring adherence to treatment plans.
Care1’s ‘Hospital-2-Home’ service streamlines complex discharges, working with case managers, clinicians, and hospital teams to ensure a smooth transition home plans, provide ongoing monitoring, and reduce the risk of hospital readmissions.
Get in touch

Contact Methods

Phone: 1300 422 731
Email: [email protected]

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