1300 422 731
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Home-based complex care
solutions for case managers
and clinicians

Seamless transitions. Specialised support. So you can focus on care, while we handle the rest.
  • 18+ years in operation
  • Detailed Individualised care plans
  • 24/7 on-call nursing support
  • Specialist in clinically complex home care
Partner with us today!

Partner with us today!

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Supporting case managers
with what they do best

At Care1, we understand the challenges case managers and clinicians face when coordinating care for individuals with complex health needs. That’s why our specialised home-based care services have been designed to provide high-quality support for clients requiring ongoing clinical and personal care at home. So you can do what you do best, and we’ll take care of the rest.

Hear directly from our clients

In 1988, Greg Brown was severely injured during a robbery and left for dead on a railway platform, with only a 5% chance of survival. The brain injuries from the attack left him wheelchair-bound for the past 30 years. Despite the odds, Greg, now 51, is a passionate Roosters supporter and an active member of his Sydney community. His resilience, along with the dedicated support of his Care1 team, has enabled him to live a fulfilling life, with a quality of life that was once thought impossible.
Greg Brown
An acquired brain injury story
Janice Eldridge was a passionate motorcyclist who loved riding her Honda 750 Shadow. Before a tragic motorcycle accident in 2012 near Young, NSW, Janice ran the local pub in Murrumburrah and was deeply involved in her community, often helping disabled children. The accident left her with a severe brain injury, leaving her unable to walk or talk, but with the dedicated care of her support team and daughter, Alison, Janice continues to show her love and resilience, often expressing "I love you" to Alison.
Janice C.
Receiving care as a consequence of an acquired brain injury
My name is Trevor Clone. I have a disability that I sustained in a motorbike accident, where I broke every bone above my waist. That’s all healed up now, but I still have a brain injury. I’m unable to see out of my right eye, and the right side of my body is quite impaired. Care1 has been absolutely amazing. I would highly recommend them. Although I haven't used any other services, I’ve found Care1 to be incredibly professional and caring.
Trevor
Care1 client
In 1988, Greg Brown was severely injured during a robbery and left for dead on a railway platform, with only a 5% chance of survival. The brain injuries from the attack left him wheelchair-bound for the past 30 years. Despite the odds, Greg, now 51, is a passionate Roosters supporter and an active member of his Sydney community. His resilience, along with the dedicated support of his Care1 team, has enabled him to live a fulfilling life, with a quality of life that was once thought impossible.
Greg Brown
An acquired brain injury story
Janice Eldridge was a passionate motorcyclist who loved riding her Honda 750 Shadow. Before a tragic motorcycle accident in 2012 near Young, NSW, Janice ran the local pub in Murrumburrah and was deeply involved in her community, often helping disabled children. The accident left her with a severe brain injury, leaving her unable to walk or talk, but with the dedicated care of her support team and daughter, Alison, Janice continues to show her love and resilience, often expressing "I love you" to Alison.
Janice C.
Receiving care as a consequence of an acquired brain injury
My name is Trevor Clone. I have a disability that I sustained in a motorbike accident, where I broke every bone above my waist. That’s all healed up now, but I still have a brain injury. I’m unable to see out of my right eye, and the right side of my body is quite impaired. Care1 has been absolutely amazing. I would highly recommend them. Although I haven't used any other services, I’ve found Care1 to be incredibly professional and caring.
Trevor
Care1 client
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Why partner with us?

For over 18 years, Care1 has been a trusted partner to icare and the NDIS in delivering compassionate & expert care. We help clients seamlessly transition from ‘hospital to home’, plus support those needing long-term and ongoing care. Our team of experienced registered nurses and care professionals is equipped to manage a wide range of complex care needs.
Ventilation and Airway Management
Care1’s skilled nursing and carer team delivers specialised support for clients requiring ventilator and airway management. Our experienced clinicians prio optimal respiratory function, collaborating closely with healthcare providers to ensure seamless care. Services include continuous monitoring and adjustment of vent tracheostomy care, and rapid response to any respiratory concerns.

Care1 offers professional assistance with enteral feeding, including Percutaneous Endoscopic Gastrostomy (PEG) and Nasogastric (NG) feeding. Their team ensures proper nutrition delivery, feeding tube maintenance, and adherence to prescribed dietary plans, promoting overall health and well-being.

Care1’s skilled nursing and carer team delivers respectful and dignified personal care. We provide clients with daily hygiene routines, grooming, dressing, an support to each individual’s needs, helping our clients maintain independence and quality of life.

Care1 offers specialised bowel care management for clients with complex care needs, including bowel programs, manual evacuation, and stoma care. Their team prioritises comfort, dignity, and overall well-being, ensuring effective and personalised care.

Care1’s trained professionals provide comprehensive diabetes management, including blood glucose monitoring, insulin administration, and dietary guidance. They work closely with healthcare teams to maintain stability and prevent complications.

Care1’s registered nurse and carers ensure safe and accurate medication administration, adhering to prescribed schedules and monitoring for side effects. They pro and caregivers, ensuring adherence to treatment plans.
Care1’s ‘Hospital-2-Home’ service streamlines complex discharges, working with case managers, clinicians, and hospital teams to ensure a smooth transition home plans, provide ongoing monitoring, and reduce the risk of hospital readmissions.
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Care1 ‘Hospital-2-Home’
express discharge service

We offer a comprehensive discharge service for people with complex clinical care requirements looking to discharge from ‘Hospital 2 Home’. We collaborate closely with case managers, clinicians, and hospital teams to ensure a smooth transition and the best possible outcomes for clients. Our tailored care plans help reduce hospital readmissions, while promoting client independence and wellbeing.

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Dedicated clinical support

Our clinical experts are available to provide ongoing support, ensuring the highest standard of care for your clients. We offer:
  • Comprehensive ‘Hospital 2 Home’ discharge assessment
  • Detailed Individualised care plans
  • Regular progress updates and transparent communication every step of the way
  • 24/7 on-call nursing support.
Partner with us today!

Download our ‘Hospital 2 Home’
guide for free

Whether you’re coordinating a complex discharge or seeking a reliable provider for ongoing care needs, Care1 is here to support you and your clients every step of the way. Contact us today to learn more about how we can work together to provide exceptional care for your client at home. To learn more, download our ‘Hospital 2 Home’ discharge guide for Health Care professionals.
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Frequently asked questions

Understanding care can be complex, but getting the right answers shouldn’t be. We’ve compiled some of the most common questions to guide you. If you don’t see what you’re looking for, reach out—we’re here to help!

How long does it take to receive Care1 support?

Program commencement can vary depending on the complexity of the program. Typically, these timeframes range between 1 – 4 weeks. 

Care1 will first complete a comprehensive risk assessment to ensure participant safety is prioritised. Other factors that may also impact the timeline include the client’s location, availability of suitable staff, and the specific support needs of the participant. Our team works closely with all stakeholders to ensure a smooth, timely, and safe transition into our care.

We have services across NSW, ACT and QLD. View our full list of locations, call 1300 422 731, or contact us via the form below to see what services we offer in your area.
Yes, Care1 provides comprehensive checks including Criminal Record and Working with Children Checks on all care workers prior to delivering services to our clients.

We tailor our services to meet the unique needs of every client. We take the time to understand each individual’s challenges and how we can best deliver the rich life experiences everyone deserves.

Our services and availability of nursing staff & carers is always expanding. Care1’s team specialise in the following care domains:

  • Specialised & complex care
  • Acquired Brain Injury (ABI)
  • Spinal Cord Injuries (SCI)
  • Community participation and access
  • Disability support
  • Respite care (in home and community)
  • Behaviour support
  • Housing options and SDA

We can also provide in-home care and support for a number of other complex needs, and would be happy to discuss your individual needs – simply contact us for an obligation free discussion. These specialist areas include, but are not limited to:

  • Stable neurological conditions, such as cerebral palsy
  • Unpredictable and intermittent conditions, such as epilepsy
  • Sudden on-set conditions, such as a brain injury or stroke
  • Respiratory conditions
  • Cardiac conditions
  • Progressive conditions, such as motor neurone disease, muscular dystrophy, Huntington’s, or multiple sclerosis
  • Sensory loss or special communication needs

Care1 is wholly-Australian owned, and run by industry-trained professionals who understand and are dedicated to listening to clients and meeting their needs. We are committed to ensuring the highest levels of client satisfaction, and we provide care staff who are carefully matched to the support requirements of our clients and their families. Our clients also have the satisfaction of knowing that Care1 meets the highest standards of care having Quality Assurance that complies with the relevant industry standards for best practice.

The NDIS (National Disability Insurance Scheme) is the federal organisation that offers support to Australians with a disability. It is the role of the NDIS to provide funding to all Australians who have a permanent and significant disability under the age of 65 years old. As well as funding, the NDIS provides support by being a hub of information that helps connect people living with a disability to the services available within their communities. Financial support is available through the NDIS. Read more at our NDIS section.

The icare lifetime care scheme pays for treatment, rehabilitation and community support services to people who have been severely injured in a motor accident in NSW, regardless of who was at fault in the accident.The NSW Government Scheme, which is funded by a levy on green slips (compulsory third party insurance) has been running since 1 October 2006 for children under 16 and 1 October 2007 for adults.
A participant is eligible for the scheme if they present with the following injuries: spinal cord injury, traumatic brain injury, amputations, severe burns or are permanently blind as a result of the accident.
Please contact us for further information.

Partner with us today!

“Every person deserves the best care and the best quality of life possible & care1 is here to make it happen.”

At Care1 our motto is ‘People First’. But this isn’t just something we say – it’s something we live and breathe every day. Care1 was founded on the belief that every person deserves the best care and the best quality of life possible.

Fed up with organisations using the needs of vulnerable individuals to access funding and deliver substandard care, our founder Damon Ashton created Care1 as a better choice for families, carers, and those in the disability services industry who wanted – and believed in – a better and more caring future for all. 

Our values

Care1’s values form the basis of our work

Responsive

Sensitive and flexible to the unique needs of our clients.

Respect

Treating people with consideration and dignity by embracing diversity.

Integrity

Fair, honest, trustworthy, committed and accountable.

Innovation

Improving services to match the changing needs of our clients.

Speak with our team today!

Partner with us today!

Reach out, we’re here to help

Whether you have questions, need support, or want to explore partnership opportunities, we’d love to hear from you. Fill out the form below, and our team will get back to you soon!

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In the spirit of reconciliation, Care1 Disability Services Sydney acknowledges the Traditional Custodians of the country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders, past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.